Background

Frequently Asked Questions

Understanding Your Loan & Financing with Credi Canada

At Credi Canada, we’re committed to providing clear and transparent information about your loan. From payment options and insurance requirements to credit reporting and account management, we’re here to help you navigate your financing with confidence.

Find answers to common questions about your loan terms, payments, and policies to ensure a smooth and stress-free experience.

Couldn't find what you were looking for? Read all our FAQs or reach out to us.
  • 1. Can I make extra payments towards my loan?

  • 2. Can I stop or defer payments during my finance term?

  • 3. What happens if I miss a payment?

  • 4. Are there penalties for late payments?

  • 5. Can I refinance my loan during the term?

  • 6. How do I update my contact information?

  • 7. How can I get a copy of my payment history?

  • 8. How do I get a lien release after paying off my loan?

  • 9. What payment methods are accepted for paying off the balance?

  • 10. Is insurance mandatory during the loan term?

  • 11. What happens if my insurance coverage lapses?

  • 12. What documentation is required to verify my insurance policy?

  • 13. Can I change my insurance provider during the loan term?

  • 14. Can I suspend or place parking insurance on the vehicle if the car is not driven?

  • 15. What should I do if my vehicle is a total loss?

  • 16. Am I responsible for any payments if I have gotten into an accident and don’t have a car?

  • 17. Can I cancel my insurance if I sell the vehicle before the loan is paid off?

  • 18. What happens if I am unable to reach customer service?

  • 19. Can there be any other liens on the vehicle aside from Credi Canada?

  • 20. Does Credi Canada report payment history to credit bureaus?

  • 21. Will my credit rating improve if I make timely payments on my loan?

  • 22. How frequently does Credi Canada report to the credit bureaus?

  • 23. Can I qualify for a loan if I have a subprime credit history?

  • 24. How long does it take to get approved for a loan?